Quote from: Harib on April 19, 2018, 07:17:45 PM

Peeps - You've been much too easygoing in your response to "Peter".

Beginning with post #2609 on 11-21-17 - FIVE MONTHS AGO - I tried contacting Cloudbet.
After numerous tries, and numerous failed logins, and numerous times their software said I'd be sent a Change of Password form which never arrived, and numerous emails to their non"Support" - NOTHING. No response.

Now "Peter" pops in Five Months Later, with no acknowledgement (and apparently no knowledge) of why Cloudbet is an "F" book due to lack of response - not only to myself but to Peeps and a few other posters who had the same lack of response.

He doesn't even realize that Cloudbet is "F" rated, as he doesn't mention it or ask you about it.

It seems most likely that the owner of this non-functional failed book turned it over to "Peter" with a "Take the keys, see if you can milk it" attitude.

"Peter's" post is not reassuring in the least.
This book is an "F" "Avoid".

Is anyone using this book currently? Please post if so.

Hi Harib, I'm sorry to hear of your issues.

In terms of acknowledging our absence, you may have missed the post I made in our ANN thread (#4657) but I'm happy to copy this below for you:
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Hi folks,

My name is Peter and I am the Cloudbet Community Manager.

You may have noticed weve been absent from Bitcointalk recently, which I appreciate isnt helpful for those players that have been posting issues. I am sorry for that experience and am here to rectify this going forward.

I am here to help, but I am unable to discuss specific account issues in this public forum for data protection reasons. I will, however, be available via PM, or better yet if you contact support@cloudbet.com I will do all I can to escalate your query within our helpdesk.

I will be updating this thread and other topics with the latest Cloudbet news and responding to your queries in as short a time as possible, however during peak times and at weekends there may be a bit of a longer wait.

We are very excited about an upcoming campaign that should bring much more positive news for Cloudbet players on Bitcointalk. Watch out for that update very soon!

Id like to thank you for being patient with us, and really hope to be able to make a difference to the community here from now on.

Many thanks,
Peter @ Cloudbet
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I apologise that I didn't address your previous query - I was unsure if issues from 5 months ago would still be ongoing - but I am of course happy to look into this for you if you are able to PM me your email address/Cloudbet nickname.

In terms of Cloudbet being "F" rated in this thread, I completely understand the reasoning and am here to make a positive impact moving forward so that we can directly improve things and organically grow our reputation - I know there are no quick fixes and would not expect there to be.

Thanks,
Peter @ Cloudbet