Quote from: buwaytress on April 20, 2018, 10:56:42 AM

Quote from: rwg4th on April 20, 2018, 05:51:50 AM

I lost about $200 using shapeshift and Exodus Team only made excuses they refused to admit anything went wrong or refund my money so USE SHAPESHIFT AT YOUR OWN PERIL!!! I used it once before and I bought $500 worth of Bicoin Cash using Bitcoin and that wentt as expected and I lost about $20 for the tranfer fees which was about what I expected but a month later prices were down and I tried to buy back bitcoin using the BITCOIN CASH which was now worth $400 and some change and I already had $1100 in Bitcoin so after tranfer I expected about $1500 in Bitcoin but all I got was $1300 and lost $200 in the transfer!!! I also had another time when I tried to buy Ethereum with 3 litecoin and the shapeshift failed. Afterwards I was missing 2 of the 3 LITECOIN!!! I complained about this and the other transfers and they also made excuses and did nothing but three days later the LITECOIN Mysteriously REAPPEARED in my wallet thank god... But they never admitted anything and they refused to re-imburse me for the $200 I lost during that shapeshift from Cash back to Coin. I'm seriously thinking of starting a class action against Exodus I wonder how many others like me are missing money from SHAPESHIFT???

Pretty certain you don't have a case here.

First of all, Exodus is not at fault. Shapeshift is the provider of the exchange, they have hundreds of sites and services plugged into Shapeshift via API. Secondly, you should have a clear picture of how much you get in units of BTC, not fiat. Perhaps you did receive what was worth closer to $400 but that value's changed as BTC price changes.
Thirdly, every time you use Shapeshift, you get a published exchange rate before you confirm. Shapeshift on Exodus has terrible rates, so I'm not surprised you lost a lot changing there. Next time you want a better rate, head over to an exchange and trade it manually.

P.S. Shouldn't have hijacked this almost too old to look at thread. Open a complaint, and provide details with evidence. Ranting like this won't help you.

Maybe he dont have any idea on where he would complain? Grin

ShapeShift built in exodus wallet do really have terrible rates that why i dont really bother to use em up since you would able to get better rates by just simply manual trading on exchange.
I have tried to use Exodus but it doesnt really suits me.