Hello,

[...] We can't apologize enough for the delays.

We've been seeing long delays due to our French bank imposing limits on our daily transactions. In some circumstances this has been adding a few days to the time it takes to withdrawal. We've been working with another bank that will be able to handle the amount of transactions we (and our customers) need.

We're in the middle of another round of hiring, and expect that soon we'll have more people responding in a more timely manner. Your patience is amazing, and I hope one day we get get your confidence back in our service but sadly for now we're still playing catch up.

You should have 3 of the 4 payments within 2-3 business days, and the last one is waiting for our bank to process... so we're hoping it's soon but can't give an exact time until we know it's actually been processed.

Thanks,

Adam