Quote from: erbott1 on April 24, 2018, 03:44:58 PM

Quote from: chrysophylax on April 22, 2018, 11:40:44 AM

Quote from: abudfv2008 on April 22, 2018, 06:11:04 AM

Quote from: chrysophylax on April 22, 2018, 06:04:11 AM

Quote from: abudfv2008 on April 22, 2018, 05:46:24 AM

Pool is not paying.

How long ago was the last payout?

Will be in the office in an hour and I'll have a look then.

Seems we all have not been paid out - a locked script. Will fix that as soon as I get in. This will NOT affect the mining as ALL shares are stored in the DB, so you will be paid out for all mining that occurs while the payout script is recitified.

Thanks for the headsup.

#crysx

Never (since yesterday). I see this. No manual payout is working also.

Quote

We are investigating issues in the backend. Your shares and hashrate are safe and we will fix things ASAP.

Payouts disabled, you will not receive any coins to your offline wallet for the time being

Sorted ...

It was the payout script that was locked.

It turns out that the SWEEP daemon has to contend with so many small transactions and blocks, that it needs to be consolidated into a single block BEFORE payout happens every once in a while, otherwise it spits an error to the payout script. This is a pain, but unavoidable. Like when people mine directly to the Exchange wallets. Though they have millions of transactions to deal with, not a few hundred thousand like SWEEP.

So we just need to be diligent with this, as originally we thought it was the slow server doing this, but even on these massive servers, the daemon gets flooded.

Should be back to normal now, and will look at this every few weeks to see how fragmented the tx list is. Maybe sooner if necessary. Maintenance on this pool alone will be more than once a month I think, so we will keep an eye out for it.

#crysx

So we can get coins out when the pool is back up? Because I made manual payout request for 5000 coins but I haven't never received it and now you can't access the pool.

5000?

There was not any request for that amount that I have seen. When, where and how did you do it? What was the account name and when were you mining?

I need these and a few more details to ascertain what was allocated. The system itself was completely corrupt which is THE reason we stopped it in the first place, and stopped the mining. The mining was showing numbers of a few hundred to a few thousand coins, while the payout was showing a few hundred million coins for the mining. This sort of corruption is NOT acceptable by any standard and when the wallet shows no where near that amount of coins available as a payout, we locked the pool. This is one of the reasons why we released the details of the temporary URL for the new pools on the new servers. These new servers are by far more powerful and secure in terms of scales better than the one old pool.

So it will be some work to determine what is ACTUALLY owed to you, if anything at all. There are a few thousand coins available to redistribute to the miners that are ACTUALLY owed the coins. So it will be up to you to prove they are your coins, as I need ALL the details you can provide me to send you what is actually owed to you.

PM me all your details please and we will work out what is actually owed, if anything is owed to your miner.

Thanks.

#crysx