Quote from: l.j2300 on November 12, 2013, 05:32:14 PM

Quote from: vandeam on November 12, 2013, 01:03:23 PM

Quote from: l.j2300 on November 12, 2013, 04:00:24 AM

I had the same problem happen to me except I attached the required ID's before my wire transfer deposited into my account (to avoid this specific problem) and they replied with "ok". When my funds were finally credited to my account, I traded for btc then went to withdraw the btc and had the same message appear (money hold) for the similar amount of time. I then made another ticket asking what the problem was since I had already verified my ID's, and I attached the ID proof again. It has now been 4 business days and I haven't received a response yet.

Please update us when you resolve this issue.. i'm intrested to know what happend.

Thanks

They responded to me yesterday saying that there is always a standard hold of "24 hours". I responded back with the money hold is much longer than 24 hours, its in the 25 + day range. They then responded fairly quickly after that and asked to provide an ID and utility bill. I mentioned once again that I provided a DL and another form of proof of residency (insurance) already. I also asked what are alternatives to use for a utility bill. They replied with the same answer stating that that there bank requires them to provide copies of ID and a utility bill. I then uploaded my DL and insurance once again. I will update with their reply.

My experience has been exaclty the same. Support regurgitates the same ID and Utility requirement (although I've already submitted) and they even did the "24 Hour Hold" answer and of course it's going on 1 week now since my wire. I would recommend no one send BTC-e wires, not sure what's going on over there but my spidey sense is tingling pretty hard. If I ever get access to them I plan on taking all my coins out and heading for the hills.