Quote from: Bitcoin2Cheval on November 12, 2013, 10:40:21 PM

Quote from: barbs on November 12, 2013, 06:08:04 PM

Hey guys... I've been locked out of my gox account since 10 Am this morning, 8 hours now. This morning it worked fine. I enter my username and login info, then hit submit, then it brings up the yubikey/otp field, and usually i just hit enter.

I was sent a yubikey by MTgox but my girl at the time misplaced it and i never actually registered it. So i've always just been hitting enter for many months now. Out of the blue today, when i hit submit on the yubikey/otp part, it says Invalid code instead of just letting me in.

I'm concerned someone has hacked my account or something, so I changed my password straight away, still can't get in.

Has anyone experienced anything like this before? I didnt get a withdrawal email so I dont think someone has taken my funds. However, its been hours since i opened a ticket and I'm missing out on market moves!

Can anyone quickly point me to a way I can chat with a gox rep possibly, or is my only avenue to wait for them to answer my ticket?

If anyone can recommend what I can do to expedite or just tell me if i'm stuck and I gotta wait that would be great. Thanks.

I have the same issue!! i sent them almost ten emails, no reponse yet. I changed my password, i removed the imaginary yubikey that have never asked. I'm furious, nervous, anxious, i don't want to lose my money!
if you have any news, let me know. I will do the same.
Good Luck

The absolute worst company ever. Sorry to hear it, i'm at 14 hours not even assigned yet. Good luck to both of us.