Post
Topic
Board Announcements (Altcoins)
Re: [ANN]RAPTURE /POW(Neo)/78% MASTERNODE REWARDS+CHARITYNODES/ our-rapture.com
by
Volcomstarr
on 27/04/2018, 17:15:11 UTC
I don't know where I should ask this question. I hope it can help.

I've a considerable amount of RAP (even though I don't know their value Grin) and the wallet no longer works. I'm on Windows and I have several wallets on my PC that uses the same software (GBX, INN etc.). They only wallet that doesn't work is RAP. When I start it I see the splashscreen then the window goes out of screen on the right. I can't access it. I can only see hover preview on my taskbar with application title "Rapture Core - Wallet" and a big white screen below. I tried to install multiple times but it still doesn't work Cry

Hey Volcomstarr, feel free to jump onto our Discord server at https://discord.gg/NMgQEn8 and I can give you some real-time support there. Or, feel free to email me at rapturecoredev@gmail dot com and I'll can work through it with you via email if you prefer. We're just about to release an updated wallet, but there shouldn't be any issues on the current build. Hard to tell from the description if the wallet is opening and is just drawing strange, or if it's running into another issue.
Solved! The wallet was opening for real out of screen. Last time I opened it from my office PC (34 inch display 21:9 widescreen) via Remote Desktop. My home PC is 22" and Windows for unknown reasons keeps opening the wallet it in the non-existent part of the screen Undecided In any case thank you for reply.