Quote from: xrash on November 14, 2013, 10:34:14 PM

Quote from: davewr2013 on November 14, 2013, 10:14:23 PM

Quote from: xrash on November 14, 2013, 10:08:12 PM

Quote from: kendog77 on November 14, 2013, 09:52:27 PM

Quote from: xrash on November 14, 2013, 09:36:08 PM

I purchased 4 Jupiters during the preorder phase when they were not accepting payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

Are you serious? This thread is full of a bunch of whiney bitches. Instead of focusing on what you don't have and how Knc screwed you over, why don't you focus on that fact that KNC managed to ship you over 2 TH of mining power in October and BTC is now worth over $400 per coin!

Almost all BFL, Avalon, Terrahash, AsicMiner, Cointerra, and Hashfast customers would be ecstatic with that outcome!

Are you kidding me?? really I should just take it up the *** that they built the company off our pre orders and when they admit to messing up do nothing about it?? you should never get into business or even better i have a nice piece of land i want to sell you

For arguments sake let's say that's fine with a lot of us because we had similar problems but decided there were more important things to think about and talk about.

OK?

Now can you tone down the language please?

It's getting easier to ignore over the top hysterical comments.

If you want help -- keep it polite.

If you want to spew -- many of us are discovering the little Ignore tag on the left...

I have been on here for sometime but chose never to comment as somehow i would be considered a troll or bad mouthing a company. The first real post I put on here and i get deemed as whining. I'm sorry but i have been dealing with this for almost 2 months now with no help and you ask any real person and a loss of 51 BTC is not minor. Every other company have offered some sort of compensation except KNC.

only hosted week one preorders got compensated, and many others (including me) had the same things happen to preorders... you are not alone.. but... how can you complain (I sure can't) when the machines are making ROI so quickly?
Allocating BTC"Lost" in this matter is irrelevant, and considering the MULTITUDE of risks in this business... you did well... It's not a perfect world, and they (KNC) are the best yet. Imagine if you spent the same with another vendor! You would still be worrying about delivery!