I got a notification, "We need your help, DHL shipment #xxx is missing customs information and may be delayed. Go to
www.dhl-usa.com/cod." What in the world? Has anybody else dealt with this before? Thanks.
They may need you SSN number since its an international shipment.
Mine was released through customs with no issue, but the link in the text I got did say that I owe $62.82 for import duty/tax at pickup. I was pleased with that amount, was afraid it was going to be several hundred for a $15K order of four S11s with power supplies. Earlier this year I sent one A4 to Canada and the buyer had to pay more than that, so I am thankful this is inexpensive.
Had the same experience ordering from china, had to give some additional info for customs and paid a small amount... Early on I tried an order with DHL and one with
FEDEX -EDIT:
UPS -on different orders, and DHL was much cheaper and easier to deal with in my opinion importing into the US.
What specifically was cheaper? The shipment costs or the import tax/brokerage fees?
Ok, sorry, it was UPS (not Fedex), and DHL that I used on different Antminer orders to compare
To answer your question it was both shipment cost and import fees...
Here's what I can looked up :
Shipping
$75 per miner to ship DHL vs. $138 to ship UPS (charged by Bitmain, so could have to do with their rates - may not apply directly to Innosilicon)
$55 per PSU to ship DHL vs. $77 per PSU to ship UPS
IMPORT
$37 DHL import charge (1 miner and PSU) vs. $141 UPS (1miner and PSU)
Used DHL again next order, and $37 same charge but for 2 miners and 2 psu's ..
Just my experience with DHL and UPS, now I'd love to hear from FEDEX users too...
Thats true about UPS. Highest priced shipping costs and even worse on import fees. I havent used DHL but have been happy with FedEx. I think they charge the least for import tax and shipping. I wont use UPS for international shipping, learned the hard way with the Antminers.