Has anyone else managed to get their situation resolved?
Rees from Coinbase responded to my support email, but it was a boilerplate response (I've seen it posted on Reddit verbatim) that suggested he didn't even read my email. Olaf hasn't responded to my PM here either.
Now, I know they are busy and overwhelmed. I just want some reassurance that they are a trustworthy company who will make things right for their honest customers in the long run. My canceled orders were only 2 BTC and 3 BTC and I sincerely hope they can push them through at the original exchange rate and whitelist my account. That's all want. Others have had success getting this worked out, as seen on here and Reddit. I've been a huge supporter of Coinbase before this whole fiasco and this is just so disheartening.
Rees from Coinbase responded to my support email, but it was a boilerplate response (I've seen it posted on Reddit verbatim) that suggested he didn't even read my email. Olaf hasn't responded to my PM here either.
Now, I know they are busy and overwhelmed. I just want some reassurance that they are a trustworthy company who will make things right for their honest customers in the long run. My canceled orders were only 2 BTC and 3 BTC and I sincerely hope they can push them through at the original exchange rate and whitelist my account. That's all want. Others have had success getting this worked out, as seen on here and Reddit. I've been a huge supporter of Coinbase before this whole fiasco and this is just so disheartening.