Quote from: almostmike on November 18, 2013, 05:21:28 AM

Has anyone else managed to get their situation resolved?

Rees from Coinbase responded to my support email, but it was a boilerplate response (I've seen it posted on Reddit verbatim) that suggested he didn't even read my email. Olaf hasn't responded to my PM here either.

Now, I know they are busy and overwhelmed. I just want some reassurance that they are a trustworthy company who will make things right for their honest customers in the long run. My canceled orders were only 2 BTC and 3 BTC and I sincerely hope they can push them through at the original exchange rate and whitelist my account. That's all want. Others have had success getting this worked out, as seen on here and Reddit. I've been a huge supporter of Coinbase before this whole fiasco and this is just so disheartening.

Sad

Sorry to dampen your hopes, but the answer will be no.

They make themselves out to be a reliable way to obtain BTC, but can't actually fulfill that role. They make posts here saying that they regularly review cancelled transactions and push them through at the original rate, but rarely ever do, unless it seems it's for a bit of PR.

They role out a failed system and sucker people into using it all the while benefiting from their own mistakes.