Quote from: Mrk3131 on May 05, 2018, 03:22:27 PM

Quote from: N1CKH0LAS on May 05, 2018, 11:18:48 AM

@DarkDays - Thanks for letting me know. Thought they had some sort of regulation, even if it was in some remote island.

Update 2: They proceeded with the withdrawal. It became an obvious "catch 22" situation even for them since they requested me to log in with my normal IP in order to make the withdrawal, but that obviously wasn't possible because, guess what, they blacklisted it in the first place, thus the reason why I even created a ticket! So, in the end, after a couple emails and tickets sent, they allowed the withdrawal ( after initially cancelling it ).

I'm definitely not gonna use them again under these circumstances, but wanted to point out that in the end, it seems they didn't had any bad intentions and they replied quite fast. They were simply paranoid ( that's relatively OK-ish in crypto ) and partially incompetent ( requiring things that are impossible to achieve due to their own fault, the support members changed 3 times during our convos, thus some of them didn't know what we talked earlier and were asking the same questions or proposing the same things etc ). Also, wanted to point out the nitrogensports user on bitcointalk forum didn't help me at all and didn't offer to pass the information I've sent him to any nitrogen representative! It was all solved through emails and their ticket system.

Initially, was planning to leave them a negative trade rating here, but since they don't seem to be a threat to community members, nor scammers, I won't do it. Hope they get better in the future, as I really wanted to switch from Cloudbet to them simply because they had higher betting limits on some matches.

Glad your problem was solved mate. I still can't access I'm really disappointed this is the second time they banned my region this time since May 1st and their only answer was that the problem will be solved in a couple of days Angry

I also still unable to login as its not working for me I send email to support but they not give any update about this issue hopefully this will solve as soon as possible and post here or on twitter