How long was your account kept on hold for?
Ten days.
Hmm. 7th day for me (since USD credited; 15th days since first upload of ID docs). 7th trouble ticket. 4th time I've uploaded my documents. First time they asked me (in a response to a trouble ticket request) to provide my full name AGAIN in addition to the documents - although I used it to register on the ticketing system.. and it is of course on the ID documents.. and it was of course supplied as part of my initial document upload 2 weeks ago..
I've asked for an explanation about 15 times, but never any response other than the canned "Hello, it's actually difficult to understand what's the problem, could you describe it in detail + screenshots" or the one about the bank needing the ID docs.
I decided to go with BTC-e this time because the process with Mt.Gox seemed slow last time. But that was at least done in a day or so. This really makes me want to scream.
Guess it will have to be bitstamp next time. Can't wait for coinfloor to actually get going.