Quote from: Dunkelheit667 on May 07, 2018, 12:14:40 AM

Quote from: bitserve on May 07, 2018, 12:06:42 AM

Quote from: Ivor Biggun on May 06, 2018, 11:53:09 PM

Quote from: bitserve on May 06, 2018, 10:58:29 PM

Talking about death... one of my Ledger wallets have died. It has a burn mark near the LCD (deforming the plastic case) as if it had internally shortcircuited or something....

Anyone knows if there is some warranty replacement or something?

Has it happened to anyone else?

There is no guarantee of money back, but if you fill out the linked form they might talk to you about the problem.

https://support.ledgerwallet.com/hc/en-us/articles/360000608113

Quote

What to do if my Ledger Nano S has screen, buttons, USB port issues

If you have issues with your buttons (stuck buttons, broken buttons), damaged screen or pixelated screen, or a loose USB port, then please fill out this form. There is no guarantee of a refund or exchange, but this form must be filled out in order to begin the process.

Well, I guess I have nothing to lose to try. Thanks!

And if they are not willing to replace it Embarrassed

, you might send the dead body for an autopsy and sake of education to Dave, he might be interested. Move your coins to another Ledger first, of course.

That is not a bad idea. The guy (dave) is a bit nerdy, but sending to him could be a way to bring some publicity to the matter, perhaps?

Edit: I saw in a subsequent post that vapourminer pointed out a reddit thread that might be more useful, perhaps?

Quote from: Ibian on May 07, 2018, 01:05:01 AM

Well, this is why you use multiple types of storage devices. Don't trust anything you didn't built or vet yourself. Got a ledger myself, so yeah.

Isn't this the reason that you save the back-up seed separately from the hardware device? I doubt that most people have the technical abilities to "vet" or "build" these kinds of devices themselves, so they there is some trust that is involved that go beyond other security precautions involving the seed words.