Quote from: Lionidas on May 12, 2018, 07:57:59 PM

Quote from: audiotest on May 12, 2018, 07:32:06 PM

I'm afraid I have to express my fury at your support team who disconnected me from a live chat support dialog during when I was typing about my problems, today, on 12.05.2018, at 18:06 UTC. I demand an explanation as well as compensation for my greater problem: It has been officially well over 24 hours since my withdrawal request on a weekday, on 11.05.2018, at 17:29 and it is still pending. The first live support correspondent of yours (not the one who disconnected me) promised the withdrawal team will contact me today but I still have not received any emails. Unfortunately, the problem does not there as it isn't just a simple withdrawal delay issue in my case. Concerning the withdrawals, I am using a private online wallet service when I withdraw from Cloudbet and my online wallet service periodically changes my receive BTC address for security reasons. Since it has been so long over my withdraw request, the receive address I had in my wallet (which I therefore entered in my withdraw request on Cloudbet) now no longer exists, replaced by a new one. I hope you could contact me privately to resolve my issues and that I will not have to initiate legal actions instead. Not to mention I have left multiple messages to your Cloudbet support service since yesterday but received no response whatsoever.

That is what to be expected with this online casino -slash- sportsbookie man.
They will disconnect you so they do not need to answer your questions they rather not give an answer too. Undecided

Sorry to tell you this but my advice would be to move to another sportsbook. Wink

I have already decided not to return to that joke of a place ever again, as soon as I receive my earned funds, and I'll do whatever it takes for it. There is no excuse to what they have been doing for the past 36 hours.