Quote from: johncclarke on November 27, 2013, 05:58:07 PM

Quote from: cartof on November 27, 2013, 02:08:50 PM

Quote from: johncclarke on November 27, 2013, 07:26:25 AM

Yes, I'm also having problems. I made a USD deposit via wire transfer on 14 November and the money still isn't in my account. I contacted "Mayzus Financial Services" and they responded on 22 November with:

Quote

Dear Sir,
please, get in touch with your beneficiary. We do not have any unallocated payments on our side.

Kind regards,

Customer support team
Mayzus Financial Services Ltd

As far as I can gather from that response, they processed my payment and it's now with btc-e to deposit my account.

Could you tell me please where is contact email of Mayzus?

I made a wire transfer in 11 November, but until this time the money has not arrived in my account. I sent them a copy of SWIFT transfer but I dont receive any response for days. I do not know what to do Embarrassed

My ticket is #ZHX-543-69585

Just Google "Mayzus Financial Services" and you'll find their web page. Go to "Contact" top right on the page and fill in the form. Make sure to include the following:

The name of the Sender:
Sender's bank:
The date of the deposit:
The amount and the currency of the deposit:
The beneficiary bank, details and reference to the payment:

Thank you for your informations