Quote from: Cthulhu666 on May 17, 2018, 08:22:28 PM

Quote from: ConTraX on May 17, 2018, 07:22:56 PM

Quote from: Cthulhu666 on May 17, 2018, 09:37:25 AM

Hello, I have a problem with Coinpot: yesterday I sent some BCH and Doge to my Coinpot addresses, this morning I checked the transaction and I saw they were complete but when I came to Coinpot the balance of my BCH and Doge was still 0.0000000

Does anyone know why that happened? The curious thing is that if I go to the page of my BCH address in BitcoinCash Block Explorer the balance is not empty! So, I received my BCH, but I cannot see them in coinpot. Please help me

Maybe a technical problem, I received my last payment here on 13 May without any problem. Better to use a Jaxx or Exodus wallet if you are finding trouble here. Lots of people have faced problems in their account earlier. And there are again lots of users never faced any problem. You will not get get any support from them for sure.

Yes I know, I have Exodus wallet but I usually send BCH to coinpot to convert it to BTC. I don't think I'll do it again ..

So do you think I'll just have to wait or have I lost my BCH?

Wait is the only option, if it's a techinal problem then they may refund, otherwise you have lost it. And for exchange you should use coin exchange sites, even faucethub is also good though it takes time but the rate is always better than coinpot.