Hi,

I send 2565.57 BSX from crypto-bridge to graviex a week ago. But didn't recieved. I have searched from block explorer and found my transaction then I talked with Graviex and BSX discord support. Graviex said me to talk with BSX support and BSX support said to talk with Graviex. Now.. What should i do? Who should solve my problem?
This is my transaction detail.

e016897f301d6e93624e7bc90b54c735dbe549e55293c1c96359750fcdf8cad1   198175   2018-05-12 21:16:47   + 2,565.5762952 BSX   2,565.5762952 BSX
1   Not yet redeemed   BGx5BrJnL5YM4Uzz8mj4KWEYrDzi2j5QTK   2,565.5762952 BSX