Quote from: gokxhan on May 18, 2018, 07:54:04 AM

Hi,

I send 2565.57 BSX from crypto-bridge to graviex a week ago. But didn't recieved. I have searched from block explorer and found my transaction then I talked with Graviex and BSX discord support. Graviex said me to talk with BSX support and BSX support said to talk with Graviex. Now.. What should i do? Who should solve my problem?
This is my transaction detail.

e016897f301d6e93624e7bc90b54c735dbe549e55293c1c96359750fcdf8cad1 198175 2018-05-12 21:16:47 + 2,565.5762952 BSX 2,565.5762952 BSX
1 Not yet redeemed BGx5BrJnL5YM4Uzz8mj4KWEYrDzi2j5QTK 2,565.5762952 BSX

according to block explorer:
e016897f301d6e93624e7bc90b54c735dbe549e55293c1c96359750fcdf8cad1 (8255 confirmations)
Coins are at address BGx5BrJnL5YM4Uzz8mj4KWEYrDzi2j5QTK.
"Not yet redeemed" just means that the coins are still in that receiving address and haven't yet been sent on elsewhere.

Who control this address (own private key)?
(If exchange...ask there...via support ticket)