Sent in all my verification info Nov 26th, have not heard from CaVirtex since. My account information is all there, drivers license image front/back, internet bill. No reply, nothing. They advertise 2-5 business days for verification, it has been a lot more than that and as a result I am missing critical trades that would have made me money. I am trying to be patient and calm but no one answers their phones, replies to tickets sent over a week ago, nothing.
CaVirtex claims they have 9+ people, how can it be that with 9 people account verifications take THIS long. What are they doing that takes so long? It is an account verification, not a passport application with 10 year background check.