Quote from: Aethelwulf on December 04, 2013, 06:00:49 AM

Sent in all my verification info Nov 26th, have not heard from CaVirtex since. My account information is all there, drivers license image front/back, internet bill. No reply, nothing. They advertise 2-5 business days for verification, it has been a lot more than that and as a result I am missing critical trades that would have made me money. I am trying to be patient and calm but no one answers their phones, replies to tickets sent over a week ago, nothing.

CaVirtex claims they have 9+ people, how can it be that with 9 people account verifications take THIS long. What are they doing that takes so long? It is an account verification, not a passport application with 10 year background check.

That's the most frustrating part isn't it Aethelwulf, not even being contacted, or at the least some sort of automated reply telling you they are processing your request with an ETA on completion. Sorry to be the bearer of bad news, but you probably have a couple of more weeks to wait.

My question is, WHAT ABOUT THE PEOPLE WHO HAVE ALREADY BEEN VERIFIED? HOW MUCH LONGER ARE WE GOING TO HAVE TO WAIT TO BE RE-VERIFIED? AND WHY AREN'T WE BEING TREATED WITH PRIORITY, SINCE WE ALREADY HAD TO GO THROUGH YOUR RIDICULOUS PROCESSES BEFORE?

I'm more concerned with these issues of not being able to withdraw BTC right now, what is up with that Cavirtex?