Quote from: Aethelwulf on December 04, 2013, 06:13:56 AM

Honestly, CaVirtex is losing 100% of its legitimacy right now as a trusted trader. When you look up CaVirtex to see if they are legit or not, this thread is what comes up, and news flash to the owner of CaVirtex, this thread destroys your credibility.

What also doesn't help is when you call your 1888 number about verification, the owner of the company comes on with an automated message where he sounds angry and bitter as he tells ppl why their verifications aren't going through, he sounds like a douche when instead he should be thankful that he is probably stinking right right now because of his website and the high fee's they charge.

They seem to have absolutely ZERO understanding of customer service and how critical it is to the sustainability of a business. With that said, maybe they don't care about their business and instead are just in for short term cash and carry.

I agree, but I don't think Cavirtex's CEO does. You are absolutely right about his message, he is confrontational and downright angry, and blames his problems on us, his customers.

I hate going on about this here, but I fear if we don't let our concerns be heard, nothing will be done. I think anyone who feels the same way as we do should post on their twitter page twitter.com/cavirtex with our frustrations. Perhaps then we will be heard, Cavirtex? After all, even PayPal, the telecom's and Cable companies, who are loathed for their poor customer service, answer the phone and at least make an effort to fix their problems.