Quote from: darpia on May 23, 2018, 11:18:41 PM

Quote from: cell0013 on April 18, 2018, 04:33:05 PM

1) I have a hardware wallet but I didn't carry any coins on it since I thought the service was blockchain.info safe
2) What is the problem to write on the main page blockchain.info - WE are NOT RESPONSIBLE for anything
3) I asked to help me get the coins back or to understand why they were stolen, and not to write tips on what to do with education.

Stolen bitcoins from blockchain.info. Account totally clean 0.00 left. Lost everything a lot of $$$$$$$$$. Guy from support team just said sorry and that all. same answer like guy above.I don't know what to do.

We believe we are blockchain's.com victims - as for now we are the group who lost ~400 BTC in total and every one of us was using paper wallets paired with blockchain.coms app or website.
Please check out our video on youtube (English, German, Chinese) to get more information:
https://www.youtube.com/channel/UCbJi2VKiXy8VIERjea_KSEw .

At the beginning of July, we will be in Luxemburg to issue a case in Luxemburg's prosecutor. Lastly, we'd like to open class action in Luxembourg Court and sue Blockchain Luxemburg (blockchain.info) for security vulnerability of their software/API or stealing people's coins. It will only be possible with many pieces of evidence about Blockchains software security issues or steals.

Could you please send us an email with answer our questions according to your case of losing your bitcoins:
- Has you your only been used with blockchain.com ?
- What kind of wallet was it?
e.g. (paper - with or without passphrase/hardware/generated by blockchain.info/etc.)
- Are you 100% sure your passphrase / private key were stored securely all the time and no one (not even closest friends&family) didn't have access to it?
- Could you provide us with a link to the transaction which is related to your case?
- Do you still have access to your wallet on blockchain.com?
- Do you still have your wallet address, private key and passphrase?
- How did your case end? Do you know any predictions of the real cause of your loss? (is it different than the actual status of your case?)

We will do everything to protect your privacy, but there is a possibility we would have to provide your contact details to Luxembourg's prosecutors. Do you agree with that?

Please contact us via email:
* English: thiefchain@tuta.io
* Chinese: thiefchain@keemail.me
* Deutsh: thiefchain@tutanota.de
with Issue number in the subject: darpia-bitcointalk