Quote from: glite on December 06, 2013, 11:03:04 AM

Quote from: btbrae on December 06, 2013, 09:51:01 AM

I made some orders and overall it's working well HOWEVER, one order for selling 100 feathercoins just went missing when placed and I can't cancel the order (ie. the feathercoins have gone from my balance and the order is in limbo). I contacted support and have been waiting a week with nothing yet. Coins just disappearing isn't acceptable and is likely bad programming/design but as they are a small team and in beta I will wait some time longer for them to respond.

Also it's impossible to keep track of transactions as they don't log the ones that get actioned by the other party (ie. somebody buying your sell order.)

Yes, that is when problems started with me, I canceled an order and went missing for 8 days. Travis contacted me and said they were working on it and 2 days later my coins were back in my account. I have sent him a ticket asking if the withdraws were now working. When was the last time you tried to withdraw?

I agree, the transactions should be logged...when you make a transaction a window pops up in the top right corner, I copy the transaction id from there and log it myself so I have something to go on.

The system is in beta so a glinches are going to happen, how they handle it will determine how far they go.

I just tried right after seeing this topic and your link... no joy. I don't actually want to withdraw all my coins, as we need more exchanges, but I would like to be actually be able to as without that it is destroying trust, it seems not just with me.