Quote from: Kikkerdril on December 07, 2013, 09:56:01 PM

Quote from: Dargo on December 07, 2013, 06:54:50 PM

Quote from: Kikkerdril on December 07, 2013, 01:31:13 PM

Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

Thank you for the update, just for your info: my previous daily withdrawal limit was reset even more than 24 hours after I have received the euros on my bank account. So this is not exactly how you are stating it here. Not complaining anyway, I appreciate your efforts in these busy days.

Yeah, I was just offering a rough description of how it's actually working - thinking of it as a limit on transactions rather than funding seemed like a helpful way to think about it. But it would be the transaction time as reflected by the transaction status in our system. I think it doesn't reset until the withdrawal status shows "success" and the withdrawal appears in your ledger, and this can happen after the funds appear in your account. But let me know if that doesn't appear to be correct.