Quote from: descom on December 09, 2013, 01:49:58 AM

Quote from: btc-e.com on December 05, 2013, 01:54:22 AM

Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.

i had resubmit the swift record from bank , please recheck for it, This is my ticket number WNM-914-53128. Thanks in advance.

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Everyone who is experiencing problems with BTC-e:
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Don't just complain, work to LOWER their trust.
They are selectively scamming,
not everyone who sends money gets the run-around,
the requests for validation docs and SWIFT records
and closed or dropped unresolved support tickets.

These BTC-e guys seem to be running a semi-Ponzi with our money.
Which explains the low prices- their price discrepancy is the hook to lure new money.

Read the last few pages of posts here, you will likely see some familiar stories:

https://bitcointalk.org/index.php?topic=40889.0;all
and, here:
https://bitcointalk.org/index.php?topic=347946.0;all
and here:
https://bitcointalk.org/index.php?topic=351118.0;all

and probably many more places, like here:
http://www.coindesk.com/btc-e-exchange-banking-issues/

and on reddit.

When you come to a point where you feel they have screwed you around enough,
help the rest of us who share your fate to warn others.

https://bitcointalk.org/index.php?action=trust;u=33012

Enter details, timespans since you initially sent your money or
had your account locked for no good reason etc.,
amounts, how you are being treated.

You may note that their trust level resides in negative numbers and is RED.
WE are the reason for that. Increase the distrust.

Then go drop an email to news at coindesk and genesis block and any other online
crypto-newsline you like to read. They began to respond when coindesk
published last week... yet still it goes on.

By lowering their trust rating here you are warning others NOT to deposit
with them. Perhaps the reduction of new money coming in will allow them to
spend some time TREATING THEIR EXISTING CUSTOMERS PROPERLY...and raise
their pricing in line w/ the other exchanges.

They will likely credit you, EVENTUALLY.
After they have used your money to keep prices artificially low
and made money off of your money for a while.
When and if they do right by you, revisit these forums to post a comment
now and then re: how things were resolved.
Don't just drop communication because YOU GOT YOUR situation ironed out after a month,
help the newer people understand what is going on.

Ultimately, we don't want BTC-e to close, we want these guys to run a clean exchange
and lowering their reputation seems to be the only way we can have an effect on them.
They provide a useful service, but others are barking at their heels -
if BTC-e cannot figure out how to run a completely reputable operation they will soon be replaced.