Quote from: AvL42 on May 24, 2018, 07:39:29 AM

Quote from: BitPanda.com on May 23, 2018, 06:55:22 PM

@AvL42 Do you speak about using the same devices in turns or using a completely new one each time?
We had to tighten our security to better protection against phishing.

I do understand the reasons behind it, and agree to them in principle.

In my case it's that I have a couple of "static" machines (work and home plus some laptops) and occasionally
boot live systems from USB-stick on other machines, and then there's also the occasional "cookie-amnesia"
even on my static machines.

Getting that email isn't the big problem after all, but having to get the link from phone to the target machine
is awkward.

Maybe, there could be a second link in the Mail labeled "Allow other machine access" and I'd click
that link whenever it's not the same as the one I'm reading mails on. After that, I'd click some link
on the target machine's "Wait for confirmation"-postlogin-page and then be really logged in.
I think it would still be safe, as only the machine that "just tried"(and thereby triggered the mail)
would be granted access.

Hello AvL42,

I sent you a private message here on bitcointalk.

Best regards,
Sebastian
Team Bitpanda

Quote from: AceFairy on May 30, 2018, 12:57:01 AM

i cannot deposit ETHereum anymore it says i need to verify my account,

when i try verify it says there is no authority available to verify my country, what the heck you broken my account!!??

i am frustrated to the bone! why are you doing this to me?!!!

Hello AceFairy,

It might be you click on Deposit on the top right corner. That's only throught for FIAT deposit yet. You also can go to "Wallets", where you will be able to see your deposit address.

Best regards,
Sebastian
Team Bitpanda