they are pissing me off. 3 weeks now iv been trying  - even talking with customer support.

Every bill/statement is electronic - and has been for years.

I even sent them my proof of residency  PDF that is digitally signed by Government - should be the strongest/best proof of my location (unlike  printed bills) - nothing. They just write bullshit about  "go there and send valid documents".

Im about to completely give up and forget about bitstamp since they have made it impossible for me to validate (most bills dont have my name on it + ordering them on paper costs extra).