Quote from: dustofdeath on December 12, 2013, 05:33:21 PM

they are pissing me off. 3 weeks now iv been trying - even talking with customer support.

Every bill/statement is electronic - and has been for years.

I even sent them my proof of residency PDF that is digitally signed by Government - should be the strongest/best proof of my location (unlike printed bills) - nothing. They just write bullshit about "go there and send valid documents".

Im about to completely give up and forget about bitstamp since they have made it impossible for me to validate (most bills dont have my name on it + ordering them on paper costs extra).

I had the same as you happening. Solution (got verified couple of hours after re-submitting):
*Get the electronic utulity bill
*Print it
*Then Scan it
*Tadaaaa!
Worked perfectly for me like this...