Quote from: DeeBo on December 13, 2013, 01:06:34 AM

Quote from: johncclarke on December 12, 2013, 10:44:44 PM

Quote from: johncclarke on December 05, 2013, 08:32:49 AM

Quote from: btc-e.com on December 04, 2013, 12:39:36 PM

Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.

I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account.

Can you please get support to urgently look at Ticket ID: TKZ-341-25068?

Thank you

Just thought I would provide an update. The funds came through at last. It took 4 weeks for my USD international wire transfer to be credited into my btc-e account.

Rediculous. International wire transfer from the US to Bitstamp took me less than 24 hours.

Atleast he got his money back.