Quote from: MrTeal on December 12, 2013, 04:00:14 PM

Quote from: Unacceptable on December 12, 2013, 08:10:29 AM

Soo,your current 80GH miner consumes 80 watts,1 watt per GH.I read in an earlier post something about this being a Bitfury based miner.

Your 28nm stuff isn't ready yet Huh

When will it go on sale,if it isn't already Huh

Thanks!!!

Their boards they're showing are the Technobit HEX16b boards.
http://technobit.eu/index.php?id_product=54&controller=product&id_lang=1

What they've shown so far is that they can take Technobit's existing PCB and shove some of them into cases with the heatsink fins oriented the wrong way. No credible customers have reported receiving their Bitfury based units.

They haven't shown that they have done any engineering whatsoever, so it's extremely unlikely they have their own 28nm design on the way. By the same token given their pricing it seems hard to believe they could be using anyone else's 28nm products. It is on sale though.

I'd love to be wrong on this, but I would honestly be shocked if anyone who ordered a 1.2TH/s miner ends up getting it. I would suggest staying far away unless they can post something credible detailing their incoming design.

I am not going clear back through the thread, but I was under the impression that their 28nm devices will be based on the Bitmine Coincraft chips. These guys appear to be assemblers, rather than a straight up engineering company. Technobit confirmed early on that they were working with AMT, so I was under that impression from the beginning. They are packagers/resellers with a few tweaks of their own. Much like a house brand PC. Nothing wrong with that model, and it is likely to be the ongoing paradigm in mining as it gains traction. Why reinvent the wheel when you can just buy the components to make a decent one?

Before I get jumped, this isn't an endorsement. I'm still pretty neutral on this company. I do think they are real, and I do think they are trying. Their forum presence has been a bit confrontational. That being said, the level of hate that exist on these fora would cause me to respond in a less than stellar manner if I didn't have half a lifetime of dealing with the general public behind me. My overall impression is a few guys trying really hard to make a niche business work, but who haven't much experience dealing with people. In all things, people are a problem. For every enthusiastic customer there are twenty to a hundred who just came in to bitch, and at least ten that are scamming. This is the way of business. But most people starting a business don't realize it. Anyone who has worked in a customer service oriented job realizes really quickly that there is a good reason why "customer" starts with "cust".

I do not think that the demands for videos and proof of existence are unreasonable, but in many cases the reasonable was stated in a prematurely accusatory manner. Yeah, there are a lot of scams out there, and yes, due diligence is due. But a little civility goes a long way. Not all ASIC companies are Butterfly Labs. This is cutting edge technology, and we all want it yesterday. To get it tomorrow means a lot of it goes out untested. This is the nature of the beast. KNC and Bitfury delivered, and they both had problems that would have been solved by a normal test routine. But that routine, to get consumer level goods, generally is 12-18 months. Given that, there are basically only three choices a company getting into this market has.

One, they can straight up say that. We'll have it ready in a year. Honest, but not a good strategy in such a volatile market.

Two, lie. Do the BFL thing. 'nuff said on that. The results are not good and carry over to the whole industry.

Three. Develop the machines in secret, and only announce when the development is completely finished. While definitely the safest course, it's also the most likely to fail in the market, because someone with more balls is going to jump in and do it without the long term development. (which I guess is a fourth model). The problem being that they WILL ship a number of defective units that way, creating a further nightmare for the company. Even if the majority work right, there will be a few that don't, and those machine's owners will raise a hue and cry that makes the company appear far worse than they are. But right now, that appears to be the only viable option for any company that isn't working entirely under a cloak of invisibility.

With the recent news of several banks recognizing bitcoin as a force to be reckoned with, the popularity of the whole experiment is set to rise. Possibly exponentially, thus making it imperative that the mining equipment manufacturers cut some corners or be left behind. That can be annoying for all involved, but it is the way of things right now. When there are no good solutions, you try to pick a winner.

That's my say for the watchers and potential customers. AMT, now I'm looking at you.

You have acknowledged one of your major problems, and need to acknowledge the other. The one you have acknowledged is that your PR sucks. It does. I want you to succeed, so don't take that as a slight, it's just something that needs addressed. It would be good for you to hire a PR company, if you can afford it, or find a starving student that will work cheap for the experience. Should be plenty of them in and around Philly.

The one you haven't really acknowledged, in fact have pooh-poohed, is this forum. All things Bitcoin eventually come here. Whether for good or ill, it's still the case. Make your peace with the majority here, and it will be good for you company. Tone down your responses, no matter how much your blood is boiling, and you will do better. Just because somebody deserves to be pimp slapped doesn't make it make good business sense. I would suggest that you task a guy to doing little else but dealing with this fractious forum. Instruct him not to lie, but to ACKNOWLEDGE the people freaking out. My background is food service, where your customer service window is approximately one minute. That's how long it takes to lose a customer who walks in and is unacknowledged. By comparison, you have a lot of time. If you responded during business hours every day except weekends, even if the response was "I'll get back to you on that" (as long as yo do) then people will feel acknowledged and simmer down.

PR and customer service are a bitch. There is nothing you can do to change that. But you CAN make it a lot easier on yourselves by utilising the above suggestions.

Best of luck to you, and if all goes well for both of us, I might be taking a flight up there in February to buy a miner from ya.

Kevin Biomech.