Quote from: Patatas on June 14, 2018, 07:12:52 PM

That's unprofessional.How much money are we talking about here and how many investors they had outside of Europe? Aren't they suppose to mention or create an agreement which prohibits investing from the customers who don't belong to the European territories?
Did you try their support? If there are similar cases and high in number, you guys should start a group or something discuss a solution. I firmly believe if they hadn't mentioned while the time of the ICO about European restrictions, you guys deserve to get paid.

The support has already answered in this thread here:

Quote from: BitPanda.com on June 07, 2018, 06:20:46 PM

Hello mobnepal,

You are right that that verification is mandatory now, however only for depositing FIAT. You still can deposit coins and sell them. Also you can buy with the FIAT you have in your FIAT wallets. Withdrawing coins or FIAT is possible as well.

Best regards,
Sebastian
Team Bitpanda

@buwaytrees

Thank you for answering. And yes, it looks like your answer is correct so far.

@hugeblack

The new version comes with the functionality to send coins to other Bitpanda users free of charge. Also you can send to an email address whose owner is not yet a user of Bitpanda. It's also free of charge.

Quote from: pinkflower on June 12, 2018, 03:24:08 AM

But mobnepal's issue is worse. He cannot verify his account if he wanted to because his country is not included in Bitpanda's list of allowed countries lol.

Having that said, many cryptocurrency services are not ready for full KYC/AML compliance. Leave the small services if you ask me.

That is not funny. Its not because of how small the service is, it all matter on how their tie-ups are linked. Smaller services are much better, FYI. They have a better support and better service.

One thing for me to say to bitpanda, like the others have mentioned: Don't fuck with people by suddenly putting restrictions like these without any prior warning. Its bad faith and is fucking shady.