Quote from: Reinhe on June 04, 2018, 02:46:27 PM

My tickets is open and no answered.

Attempts to send a document have been exhausted.

Withdraw/deposit - locked.
Trade - locked.

I tried several times to send documents for verification. Formally, I agreed to their cannibalistic conditions. But they promised not to freeze the withdrawal from legacy accounts of the funds until the verification was completed. Verification is not complete, the accounts are frozen. Poloniex is a liar.

What is your ticket number?

Quote from: Wheelige on June 07, 2018, 08:52:43 PM

While I'm not a lawyer in the land of freedom (US of A), but I am qualified in my country of residence (therefore am not able to give this as legal advice so please note this is not that, just my quick thoughts). I've had a quick look and I wouldn't classify this as extortion. They are not asking for your property (the closest possible ground) they are asking for your personal information. This is really just a breach of contract issue. When you deposit money to Poloniex is is similar to depositing it with a bank, the money is no longer yours but the property of the bank. They essentially become a debtor to you and are answerable to repay the money.

So in short this is not criminal behavior, it is a civil dispute. You may be able to file for breach of contract in your state of residence but i would recommend reading over Poloniex's terms on conditions (always a good idea when someone is being a pain) to see if they have contractually set the state of contract as their home state, which i believe is Delaware.

Another thing to look at could be around any fair trading/consumer guarantees legislation and regulatory bodies that could slap them over the wrist.

I think you mis-read my complaint. I am not complaining they are requiring KYC.

I am complaining that in order to complete KYC you must AGREE to their Terms of Service which waives your civil rights to Sue them and I will not waive those rights.

Quote from: figmentofmyass on June 07, 2018, 11:21:01 PM

it's not extortion because there's no demand for money, property, services. it's a breach of terms/contract issue.

requiring customers to waive the right to sue (without recourse) won't be looked upon favorably by any court. if poloniex willfully violated its terms (eg refusing to pay creditors in spite of good faith compliance with their terms), or did so with gross negligence, that waiver will be laughed out of any respectable court.

writing an absolute bar to a lawsuit into a contract is totally unenforceable, period. not a lawyer, but i know that for damn sure. the only reason poloniex includes this kind of waiver is to deter gullible people from legal action and discourage them from even talking to a lawyer. it's not built to hold up in court.

Quote from: SyGambler on June 02, 2018, 05:36:51 AM

the shadiest exchange at the moment is bittrex since they are still holding Syrians funds without paying them or even responding to their tickets

that's the breaks when you're a resident of a sanctioned country and dealing with an american company. i sympathize with syrians for sure, but the people running bittrex aren't brazen enough to violate sanctions. here's why:

Quote

OFAC considers non-compliance with sanctions to be a serious threat to national security and foreign relations. Consequently, those who breach OFAC sanctions without obtaining the proper license can face severe legal repercussions. Fines range up to $20 million, depending the offence, and prison sentences can be as long as 30 years.

one of the things people don't get here, i think, is that poloniex and bittrex don't give a fuck about consumer affairs departments. they want to deter as much legal action as possible, sure. but they're probably much more worried about being accused of facilitating terrorism and money laundering, and i suspect federal law enforcement/regulators are in regular communication with them.

No there is no demand for money but they HAVE actually seizing it and refusing to release it without you waiving your rights, how is that differant than them attempting to take your money?

Extortion Definition:
the practice of obtaining something, especially money, through force or threats.

The threat is the terms and conditions and they have obtained our funds by freezing the accounts so I believe this is correct terminology unless someone can give me a better definition for their actions?