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Quote from: v1t0z on June 08, 2018, 12:32:57 AM

Quote from: v1t0z on June 07, 2018, 09:01:58 AM

My all coins locked with error - "Currency operations not available"
Can't withdraw or transfer.
Ticket ID #308282 with no answer for 7 days!

Today support answered on my ticket that I must send them photos of myself and passport.
I did it. So I'm still waiting.

Good luck with that ....

when i opened the account 2 years ago i sent 3 separate times all requested infos passport ect

i get 2 times support mail keeping askiing me to do verifications....... my guess their support is reading only few % of incoming request

after 3 times all proof sent my account still not been verifyed LOL

support team link in their setting pages send to a 404 page LOL x 2...

maybe pretty outlooking but shaddy from the inside