Quote from: ISAWHIM on December 15, 2013, 03:51:21 AM

Quote from: terahasher on December 14, 2013, 11:09:59 PM

All I'm asking from AMT is to PLEASE send out an update to all the people who purchased back in Oct. Our due dates for pick-up are Dec 16th (Monday!)....

In fact if they just sent the paying customers an update, all of us customers would be able to disprove the trolls. Currently, AMT left me in the dark. And I don't want them to respond to me here. I hope they'll answer one of my voicemails or emails I left with them requesting an update. I hope they'll behave professionally and contact me via the outlets provided on their official website.
Undecided

The only thing reassuring on this forum is that AMT still exists and they haven't closed shop and left with my money. Before coming across this forum (just this week!), I was totally freaking out when none of my communications were being returned since Thanksgiving!

I understand... but I can not recall ANY store, selling any item, which "gives updates"... What exactly do you want them to do? Call every customer every day, and say... Only 14 more days... Only 13 more days... Only 12 more days... Only 11 more days...

You, by your, "Unusual pestering for updates", "Through voicemails and emails", are probably one of the reasons they are having difficulty answering any questions, anywhere. Pick-up date is Monday, so show-up monday, and pick it up. If they don't have it, then I am sure someone will "update you". If it ships that date, then expect the shipping information to be updated on your account. What other information could you possibly need, that would change anything, other than, "It's here, come get it!"

Sorry, but I personally believe you are being overly dramatic and demanding. Did you call Amazon every day, asking for updates on your x-box-one order, up until the date when they said that it was going to be available for shipping? (That was just my flavorful dramatic example... If you did actually do that, now I know why mine didn't get here on time. They were too busy trying to explain to you how buying things works. You buy, you wait, you get. At no point in buying, do you hound the business, unless it doesn't arrive... AFTER the date expected. Which has not arrived yet, by my watch... Monday is two days in the FUTURE, from PRESENT.)

Please, stop calling them, unless you want to cancel your order. They seem to be answering others calls. Perhaps you should be calling at a more appropriate time or day. Perhaps your email is showing as SPAM, and being ignored. Does your phone have an anti-automated caller-blocker? (One that does not answer unless it hears a real human voice response? Mine has that, and I don't get some important automated calls. They might use a call-back program, which is waiting to hear a human response also, before connecting the call.)

There is also the PM system here. Since this is the "official thread", and they have "filled us in", with more information... I assume you may get a direct response by the person who is responding, privately. (Since you stated, in public, over and over, that you don't want a public response.)

Are you serious? I cannot recall ANY store that doesn't answer the phone or a single email.

No, no, I don't want a response every day. Perhaps you misunderstand my previous posts. I just want ONE single response. I didn't think I was asking for much. Several people have gotten a response so I have a ballpark idea of what's happening. It would be quite pathetic if a 3rd party forum was their way of getting back to me. I would hope they would check their emails and vm's and keep those as a priority for people they need to answer back to. I left them my details so they can easily verify that I'm a legit customer. I think it's odd that others have gotten a response and I haven't...especially being an early buyer.