Because WS stores no customer data, we are posting this publicly to say that if you are that client, no funds were lost but you must run the extraction again if you wish to create a valid tx. Our BCH system is verified working now.
I feel your pain here... I bet you don't find them.
We have never found a MIA customer on fucky stuff for our digger.
Makes me feel like giving the customer the option to give contact info probably isn't a bad idea.