Quote from: suroid on December 16, 2013, 10:25:59 AM

I can only talk for my self. I'm pretty satisfied with the Service of technobit. The miner arrived in a reasonable time frame and the price performance ratio is very good.
The could improve the comunication with their costumers but i can understand if they dont focus on answering 1000 times the same question and focusing instead on delivering the miners.

I actually do think it is a shame. My first order was fine and I am very happy with the quality of the hardware for the price. It was a little late but that was OK. The second order I placed 3 days after the first for some Nano Furies. These were 'shipped' and a tracking number was given. But a day later when I tried the tracking number on speedy.BG it said 'canceled' 'system returned'. I Pm'd Martin and he replied that the boards had been returned for unknown reason. That he would send the package next day ups express at his expense... After about a week of waiting (ups quote a day from Sofia to London) i start asking for new ups tracking number and whether it had been shipped... But martin then did not reply once - the next time I heard from him was my refund. So clearly the package was never sent ups... The fact that about 7 nano fury orders seemed to been 'canceled' by speedy suggests that these were deliberately pulled back from the couriers by Technobit for reasons unknown but whatever that reason is - is the reason they could not be delivered by ups because they were no longer available. I don't think we will ever get to hear the real reason. so I would have been more patient if I was not being blatently lied to. This is not a business relationship I want - I would rather pay more and know that I would be treated as a customer should be and not lied to. I am thankful I managed to get a refund and consider myself lucky. It is a shame because the potential for Technobit is huge but reputation is everything - especially if you have removed safer methods of payment like Paypal.

I do genuinely hope Martin turns it around for the others out there sat waiting and wondering...

Melb