Quote from: xquad on June 13, 2018, 10:24:40 AM

Quote from: xquad on June 13, 2018, 08:26:46 AM

Quote from: ghighe781 on June 13, 2018, 07:16:17 AM

Quote from: oraclepay on June 12, 2018, 06:36:04 PM

Quote from: ghighe781 on June 11, 2018, 04:31:15 PM

I apologize yet, but from my android wallet I sent colx on 1/6/2018 I updated to the latest version, reset blocchain but nothing, my coins does not arrive on cryptopia. What can I do? Thanks for the answers

join discord channel to get support.

I opened a ticket on cryptopia, the problem is that the address to which I sent my colx does not match. I wonder how it is possible that I used the qr code. My colx are however present in the target wallet. The portfolio has only one transaction, that of my colx. I do not know what I should do to try to recover, on discord I do not know English well to discuss.

Please try this:

For Android, this returns back to normal state if the transaction seems "done" but if there is no transaction in reality:

I am very happy, thanks to you I have recovered all my colx. Thanks thanks thanks

1) save backup to the phone
2) Plug the phone into computer and save the backup file also to a USB etc.

then

1) uninstall the application
2) turn off the phone
3) Turn phone back on
4) Reinstall application
5) Recover wallet from backup in the settings

Also make sure you install latest Android version while you are reinstalling:
https://play.google.com/store/apps/details?id=colx.tech.team