I think that part of the blame for this situation lies with you. The signals that Poloniex is acting dishonourably with its customers have been coming for a long time. The response time of the support service was more than 30 days. I have left the stock market for this reason. It seems to me that it will soon go bankrupt and such as you will be many. I feel sorry for you but I think that you will not return your money.
I think you don't quite understand this thread or my posts. They are owned by goldman sachs, they will not be going bankrupt. I actually left them months ago and only started dealing with them again when circle bought them. Now they have to follow the laws and regulations which makes them liable. They are now licensed and regulated. It is a double edged sword.
I am not complaining about them taking my money, if you read what wrote I plainly stated that I can do the verification any time I want.
BTW they know exactly who I am, I've sent funds between them and coinbase many times and the email they sent me had my name on it. So there is no reason for me not to get verified except that I refuse to waive my rights to sue them.
Attempts to send the document have been exhausted.
My tickets are open and do not answer.
Account is blocked.
Withdrawal / deposit - blocked.
Trade is blocked.
ticket #?
If you don't want to put it here you can email me at the email I put in the OP.
Have you considered filing an application in dispute tribunal/small claims court/justice of the peace court or what ever it is called in your area? They usually deal with disputes up to a certain value and do not generally require legal representation for. This kind of action may spur Poloniex into repaying the funds you deposited with them.
I am still in the gathering info phase.