Quote from: bob123 on June 15, 2018, 06:08:38 AM

After receiving your nano s the usual steps are in this order:

1. Connect your nano s to your computer
2. Initialize your nano s (on the device itself; backup your 24 words, set PIN, ...)
(3.) Disconnect your nano s
4. Download the required applications (which you have done correctly)
5. Open the Ledger Manager chrome application
6. Connect your nano s to your computer and enter your pin.

Then you should be able to choose which apps to download onto your nano device.

7. Choose Bitcoin application and install it on your device (you may be prompted to 'allow ledger manager', confirm)
8. Close ledger manager application
9. Open your bitcoin chrome application
10. Connect, unlock your nano s and open the Bitcoin app on it by pressing both buttons
11. Your wallet should load.

It might help if you can provide us more information at which point of this process you encouter a problem.

Do the ledger chrome applications not recognize your nano s (after Step 6) ?
In this case this probably is caused by some windows driver errors. To fix it, assuming you are on windows, you can open the device manager (Start -> enter 'device manager').
Look at 'Human interface devices' to find a device with a yellow exclamation mark, right click and remove it.

Then disconnect your nano s and connect it again. This does work in most cases where windows is not recognizing the nano s properly.

Thank you for the comprehensive guide.

I can successfully follow all the steps on a computer.(windows 8.x , 64 bit)

But when it comes to my laptop ( Windows 7, 32 bit) I can't obtain 7.

Like your advice