Quote from: mvdgeijn on December 18, 2013, 03:47:11 PM

Quote from: Felipeo on December 17, 2013, 11:51:15 PM

Quote from: YourPalToots on December 17, 2013, 11:34:58 PM

Super fast delivery.

Order went through on the 11th. They arrived on the 16th. Poland to the west coast USA in 5 days... Amazing.

Thank You
Nice to read that you like our service! We giving our best for customers!

Hi Felipeo,

I must say I am disapointed in your service. My BiFury is broken. Cscape confirmed that a week ago. I sent you several e-mails (this forum, to the webshop and the paypal address), but no response at all how this device is going to be replace.

Can you please confirm that you have receive any of these messages and how you are going to replace the unit or give me a refund?

Kind regards,
Marc

I'm very sorry for information delay(we have very hard time before Christmas).
I also get information that you already start our exchange procedure. Thank you for cooperation. We will make it happened ASAP.