It's been years since we've had people in endless queues waiting to get a message back from either Cyrus or theymos, and none of them answering for some reason, even after sufficient cryptographic proof was presented (typically, a signed bitcoin address).
Here is what I don't understand.... Theymos is intelligent when it comes to programming. He could easily create a type of account that had limited moderator abilities - specifically the security rights to unlock an account. A trusted user (like me) could spend some time to review signed messages and restore accounts, reducing workload.
I guess he just does not prioritize account recovery. I understand his reasoning, since losing your account is, in most cases, your fault.
Unfortunate events can happen to everyone. Even satoshi lost his gmx account and said account got eventually hacked and exploited. It can happen to anyone. Keeping email accounts and forum passes online it's not the same as keeping your private keys offline (which never touch the internet). As soon as something touches the internet there is a % of disaster out of your reach, like a security breach on the email provider's side and so on.
I guess theymos is paranoid to allow other people to do this job, otherwise I don't understand why he doesn't hire more people. Until then we will have ridiculous amounts of threads with an endless queue of people wanting to get their account back.
I could do it too, it would take me literally 1 minute to verify signatures and a quick look at posting history.