Quote from: SyGambler on June 23, 2018, 08:16:21 PM

Quote from: mBet_Shaun on June 22, 2018, 11:42:46 PM

Hi All,

I just wanted to get out in front of this. We have a punter that has a 25 mBTC withdrawal in the system since Tuesday, we have tried to contact them on the email provided with no response. The problem we have is that they have asked for a withdrawal to an invalid BTC address.

If the punter is on here cancel the withdrawal and input the correct address.

Cheers and good luck!

EDIT: The forum works, we couldn't get him on email but he live chatted after reading this post.

oh this the first time actually I see a site looking for one of their customers so they can pay him , others will just cancel the payout hoping the customer will forget about it Grin

thumbs up

hope to see you at the top since you are offering everything , still hoping for a more competitive margin tho Wink

Thanks for the kind words, being in the industry so long we know what it's like to get screwed, or in this case just make a mistake. We're just aiming to right the wrongs made to punters!