Quote from: jaredfarnum on December 21, 2013, 05:47:06 PM

How does one get ahold of bobsag3? other than a public message board.

I have ordered and private messaged him about said order but have not heard from him.

Just like Black Arrow, he too is absolutely swamped at the moment. He's getting ready for our move to our second facility, a 6300 sq. foot warehouse, on top of the usual running of the miners, Miner Hosting LLC, and Minersource.net. He is under a bit of time pressure because the move date is getting close, so please go easy on him if you can.

I can pass something on if you'd like for him to get to when he has time. Please keep in mind, we're a really small team right now but there are 6 paid employees enroute to facility #2 that will be able to handle order processing, question handling, and simple babysitting of BTC/ALT miners. Just recently, I was several days behind on PMs myself, thanks to everything going on with GBs, site tickets, investor meetings, planning other cryptoventures and the business formation itself, and...life (esp. during the holiday season), so I know what he's going through.

The community of miners that have formed to pool BTC funds with the DZ MC and Miner Hosting LLC essentially willed these jobs into existence via bobsag3.

Just like at Black arrow, everything is being done manually at this time as far as final processing of orders. If you didn't get your order seen to yet, whether it's Thomas, bobsag3, or myself, it's usually because we're behind. As Bitcoin mining has become more expensive, and interest in BTC mining itself has exploded, sometimes ASIC mfgs and resellers get behind.

Not sure if this is related to payments: but if your payment(s) for an order appear to have made it through the blockchain then there shouldn't be any problem on our end.

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Some good news though: bobsag3 hasn't been idle, he's also paid for designing and developing *good* Free Open Source Software (FOSS) for Remote Monitoring of miners regardless of the type of miner, built to his specs.

This software is in Alpha and he is releasing this *free* to the community when this is ready.