Quote from: r1senfa17h on December 23, 2013, 03:47:50 PM

Quote from: bobsag3 on December 23, 2013, 03:45:10 PM

Quote from: r1senfa17h on December 23, 2013, 03:43:17 PM

Quote from: bobsag3 on December 23, 2013, 03:24:28 PM

Quote from: CYPER on December 23, 2013, 03:23:10 PM

Quote from: bobsag3 on December 23, 2013, 03:16:30 PM

Out of 6 nov jupiters, I now have 3 dead moduals, and a completely dead Jupiter. RMA is pretty fast... but Ill be down almost $1k in shipping by the time this is done. Seriously thinking about just chaging back the dead one... Not worth it after 2 weeks dead then another 3 weeks in RMA.

They make you pay for shipping?

$100 per module back to sweden for each, then they want me to ship the entire Jupiter back that wont work. I don't even have RMA numbers for the last module yet.

That's strange, they gave me a paid-for shipping label sent with the RMA number when I got mine. Let us know if they do the same when you get your RMA #.

I have the RMA numbers for 1 module, and the entire Jupiter. Neither was provided with a label, and both asked me to pay for it and mark the customs down.

You should definitely point this out to them before moving forward. I would expect nothing less than free-shipping while the product is still under warranty.

And as I stated before- I have asked and never be answered? Its a catch 22- either I pay to sent it back, or fight with them and lose hashing time.