Quote from: TR4L on December 23, 2013, 06:51:00 PM

Quote from: poocoo5 on December 23, 2013, 10:47:38 AM

Quote from: melacs on December 23, 2013, 10:21:40 AM

I think you cannot sue mtgox, I mean you can sue but you will lose.

The problem is that you didn't verify your account. This means that they can never know if you are the real owner of the bitcoin.
You could just have moved the coins yourself and then try to double them by blaming mtgox. Since your google account got hacked, how could mtgox know anything?

If you had a key to your safe, but the bank does not know your identity. Then how can they be blamed for the usage of that key? Obviously they cannot know who is the real owner and who is the hacker? How can they know that it is the owner that requests the funds to be frozen? Mtgox will claim that the funds have been stolen in November.

I am very sorry your coins have been stolen. However, I wouldn't advice trying to sue and spend even more money. Since you are in China and you would need to sue a Japanese company it will even complicate more.

You could try to keep talking to Mtgox and they might try to refund if they are nice.

thank you melacs
i remember when someone register on mtgox some information need submit and it can not be changed

First name
Middle Name
Last name
Date Of Birth
Country Of Birth

it means the hacker use my identity to pass the verification
There is, I have warned them that and they have promised to freeze withdrawals.
Finally, the money was withdraw!

If you realized your account had been hacked before the BTC was taken, you should have withdrawn them immediately instead of asking gox to freeze your account. I'm sorry to say, but this is completely your fault, Mt. Gox is not liable at all.

I hope you get your BTC back and I hope that all the BTC taken was from profit and not purchased. I'm sorry they were taken!

hi tr4l
my account no verification,it can not do any withdraw
the 80 bitcoins was exist on mtgox since 2011.6
because i want hold it for a long time, i think maybe dont get verification will safe more.
thats why i dont try to get verification.