Thank you everyone for your attention and suggestions. I m sorry for no proof and late reply. i am really busy and have little time to deal with this thats why i was unaware of the format.
@CEX.IO my ID is up111563346.
Proof of the situation:
Here is the MT-103 form of my swift.
http://i67.tinypic.com/27xmeyx.jpgAnd response of their beneficiary. Support asked me to ask my bank for a refund. Their Beneficiary rejected.
http://i63.tinypic.com/4u8j2r.jpgI ve been mailing with their support but all they can offer is more and more apologies. CEX.IO is obliged to compensate for damage they caused to their customers. Even if they fail to locate incoming transactions its not our responsibility. Besides, money is the easiest thing to track in the world unless there is shady things going on. while every data is available to their use being "being unable to locate the money" and apologies are nothing but jokes.
"If" they really have an office in UK,london I will have my aunt who is a London resident and British citizen issue a fraud complaint to the British police department.
