Quote from: passwordnow on July 02, 2018, 06:32:57 AM

Quote from: nexy_jin on July 02, 2018, 05:43:58 AM

Payment Notice

We have sent payment to our prior campaign participants.

https://www.blockchain.com/ko/btc/tx/23b7ef3a7bf60ff488890687042af442712d08ee27aa12299dfc54ace5567d51

Hi nexy_jin I saw that the transaction is confirmed but the amount hasn't been credited to my nexybit account.

Please help.

It says "No data exists in selected time period" which is today.

There seems that there is a bit of confusion since we opened 'Token Trading' as the two accounts are separated.

Quote from: pawel7777 on June 30, 2018, 08:39:19 PM

Quote from: passwordnow on June 30, 2018, 12:32:29 PM

Hi nexybit why is it that my withdrawal balance is 0? although I still have enough balance to withdraw?

Token Trading and Futures balances are separated, so even if you have funds on Futures, your Token Trading available balance could be zero. Make sure you change to the right tab on your account page (top left).

If that's not it, just try refreshing. I had some minor glitch before but refreshing helped.

Please check the above. If there still is a problem, then please contact us again. For a more immediate response, contact us via telegram(nexybit1).