Quote from: meemiinii on July 09, 2018, 11:25:40 PM

Quote from: virasisog on July 09, 2018, 10:01:07 AM

Quote from: warwar on July 09, 2018, 03:13:45 AM

Quote from: D ltr on July 08, 2018, 03:28:38 PM

Quote from: rahmat86 on July 08, 2018, 03:18:12 PM

Quote from: warwar on July 08, 2018, 02:24:25 PM

Seems i have again a problem. when i withdraw my eon to my wallet it is getting rejected and saying user already locked? Anyone could help?

are you withdrawal eon from channel app to exchange ? they have update for channel app IOS and android is coming soon.
few week ago i send my eon from exchange to channel app and wd again to exchange my.exscudo.com is work and smooth but for now i don't know.

i think he withdraw for bounty tokens, as i know the fastest answer you will get just send an email to the support and they will answer you there
and some people as i know got an error like you that their bounty withdrawals rejected because user already locked

I already email them . They are trying to resolved my problem. Hopefully that it will be fix a soon as possible.they said that they will email me with the instructions I need to do

Don't worry if you haven't done anything wrong. I have also a problem before just keep in touch with them and you're all good when thiys problem occurs again. Goodluck, wait for their reply.

Hey guys, i have the same problem. Unfortunately, i have been sending email to exscufo team. Yet havent received any response to them. Can you drop their email? So i can cjeck if the email i sent to is correct?

Here is the email help@exscudo.com, its been a day since i havent received their email but they confirm that they received my concern but hopefully it would be fix soon.