Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Kraken-Chase
on 11/07/2018, 15:40:19 UTC
Okay, but are you open to suggestions from the community, then do your own diligence or do you want to decide on those affairs on your own? Ty for giving us here some of your time to listen and reply.

Hi pinkflower,

We are certainly open to suggestions on the currencies you'd like to see added to that platform. If there's a specific currency you'd like to see added, feel free to open a support request and we'll take note of it.

Our informant is still waiting for an answer, so much for taking this issue serious. The last email he got was more than 3 weeks ago.
Furthermore, as long as the data shows these peaks/dips every customer must assume that these peaks are real. Especially when Kraken does not issue an official statement that warns ALL its customers about these occurrences. Therefore, claiming refunds and/or compensation is more than justified.

Hi CryptoTeng,

Your support request is currently still being handled by our specialized team. In the meantime, please note that any further communication and/or updates from us will be through your original ticket.